Chang Ross E, MD

Yeah, every time I have an appointment here, it’s disappointment after disappointment.
There was this one time I had an appointment at 8:30 am on New Year’s Eve but the Dr. wasn’t even in the office until shortly after 9 am. I didn’t get called in until like 10:30 am.
When I got called in at 10:30 am, I had a skin test which was only supposed to take a 10 minute waiting time but it was a lot more than that and actually the test results were starting to fade away before the Dr. could come see them.
I didn’t get out of the office until almost noon of that day and I was starving because I wasn’t expecting the appointment to be this ridiculously long.
Come on Dr. Ross Chang. Step on those gears a little and stop being an overly proud jerk. Time is precious for everyone, it’s not something you can just fiddler around with and not to be bothered by it.
I had another appointment today, totally disappointed again as well, my appointment was at 2:15 and I got there around 1:45 which is fine, I knew I would have to wait already leading up to my appointment time but I didn’t get to see Dr. Chang until like 3:10 pm and what happened was, I walked in, sat in the room. Told him a few things as detailed as I humanly could and all he did was jot some notes down on his oh-​so-​cool tablet and gave a few nods. Then next thing you know, he’s whisking me out of the room because he didn’t think it was necessary to do another skin test or blood test on the food allergies I have. And I’m out the door and he said he would do a follow-​up appointment after I see a skin specialist.
Seeing a skin specialist, fine by me, anything I can do to help with my allergies but if I have to come back for a follow up, how long is that going to take me? Another 2 hours or more in his office and only to meet him for less than 10 minutes?
Dude. Time is precious, unless you want to pay me for all the time you’re asking me to wait when I could be at work at the daycare then stop making your patients wait longer than normal.
If I could get another referral to another allergist in the lower mainland, I totally would. But sadly, you’re the only one that I can get a referral to.
Note to self. Next time tell family physician that this time management thing doesn’t work and if she could refer me to another allergy specialist. Seriously.
Dr. Ross Chang.
Do you even read any of these? Do you even plan on making a change to the way you practice? Oh which is by the way, EXTREMELY POOR AND TOTALLY UNPROFESSIONAL. You shouldn’t be allowed to practice.

Would highly recommend not visiting this doctor. I waited months for the appointment and had been having severe (possibly allergic) reactions which were greatly impacting my life. I had a 10:30am appointment. showed up at 10:15 and the door was locked, but i could hear people inside so I knocked, no response. I waited several minutes and knocked again, still no answer. Another family showed up, they knocked (very loudly), nothing. At 10:35 I phoned, no answer on the phone. shortly afterwards the other doctor left and we were finally able to enter. I didn’t get checked in until nearly 10:40, several patients showed up after me and got in before me. I should also mention that there were several receptionists in the office whilst we were knocking on the door, they were chatting to each other so I guess they were too busy to answer the door or the phone. I watched the doctor just kinda walking around nonchalantly not appearing to do anything. I finally go in at quarter to 12.
Then he asks me questions, I give him extremely detailed answers (i’ve been monitoring everything that i had eaten/​encountered over 24 hours prior to when i was having reactions). He appears to note these things down but when I got the results I noticed he didn’t even bother to check for a couple of the things he himself identified as possible allergens. Anyways, so he does the test, on the one arm when he does the scratching it hurts quite a bit, the other arm didn’t. Interestingly nearly every single dot on the one arm that hurt seemed to react (including one of the negative controls, not as much as others but it still was raised).
He told me it’d be 10 minutes and then he’d come back to check. He put a newspaper on the desk and left. I waited for 10 minutes, then another 10, and another and another, he eventually came back about 1hour 15mins later. I could see him just kind of walking around the office at points or standing around whilst I was waiting, I’m already pretty mad at this point, I am missing work for this.
He comes back in, gives it a glance and makes a few notes, then starts explaining the controls to me (despite me telling him I’m a PhD student in a related field he still treats me like I have no idea whats going on, seemed very uncaring when explaining as well). He then gives me a sheet telling me what i’m ‘allergic’ to. Well I know I am allergic to a couple of the things he said i’m not allergic to, and then gave me a list of everything i was… what a surprise i’m allergic to almost everything on the one arm. Several of the spots looked very different between the 10 minutes he intially said and the over one hour he actually took so I’m not at all convinced that the results are accurate, especially given the poor controls, but that’s it, he gives me the print off and sends me on my way. Now I will have to find another doctor because I’m still having the (allergy) issue and i’ve wasted months because of him.
This man shouldn’t be a doctor if he doesn’t care/​want to do a proper job, people depend on his service. In addition I had to take time away from my own research to attend this and what I figured should’ve been a max 2 hour appointment ended up taking 4 hours (I noticed on Rate my MD site he has a low rating… with several people having similar complaints, I wish i had checked first)