Cascade Insurance Agencies

⁴⁶⁄₁₀₀
I got into a car accident a couple months ago, but finally got around to picking up the plates yesterday. I went to see an Autoplan broker to return the plates and this was the first one I saw. I walked in and as usual there was about 4 desks and a few people sitting around working but Farshad got up and came over to assist me.
I explained the situation, gave him the plates and the salvage document. The issue I needed his help for? Getting back the one month I lost in insurance after the accident.
Immediately Farshad stated that it would not be possible to do it electronically since it was past the 45 day refund period. He said he would have to call ICBC and process it manually. Farshad pulled up his sleeves, got on the phone and took care of business. He does not know how deeply thankful I am, since the accident was very traumatic for me and I did not need any more ICBC hassle. As a matter of fact I am so happy to given up my car and finally break up with ICBC.
But back to Farshad. He was a real gentleman and certainly somebody I would count on to answer any questions about your Autoplan. He filled out the appropriate paperwork, even double checking to make sure he had the correct address for ICBC to send the refund. He also stated it may take up to 3 weeks to get the refund, but hey, better late then never.
Thanks again, Farshad.
edit: The cheque never came. Apparently I òwed ICBC money for the points I accumulated in 2012. So even after paying the speeding ticket and giving up my car in an accident, they are still charging me for (admittedly) being a bad driver.