Duncan & Wright

Solid 3 ½ Stars that some days gets as high as 4. Some good deals on gear, but I mostly use them for their online prints which are fast and almost always great. I can’t say enough about their online prints, upload them at night and they’re ready before noon the next day usually. And the prices are reasonable. Staff is pretty good and very friendly.

My experience from about a couple months ago.
Needed a spare battery for my camera for an upcoming trip. Nobody else including Olympus had any in stock at the time.
I call up Duncan and Wright. Indeed they had the battery. The guy on the phone was quite egotistical that «of course we have the battery, we’re your local camera shop»
Well the reason they had it in stock is they’re price is $ 20 more than EVERYBODY on it. That’s 33% more. So they’re in stock because they’re too expensive.
Of course I bought it though. I was travelling and needed a second battery asap. (I just recently bought the camera elsewhere and they couldn’t guarantee that they could get me a second battery in time), and couldn’t risk I could buy it when I got to my destination.
While not everything is priced as outrageously as this battery, I will not even consider going there after getting ripped off and dealing with their you should only shop at your local guys regardless of price attitude.
I have bought gear in the past from Henry’s, Vistek, B&H in NYC, and McBain Camera (another Foto Source store in AB) whom all have given me better service at a better price.