DHL Express

DHL is suck. Their customers service worst ever.
I dont even give them 1 star. It’s too nice for giving a 1 star.

Worst experience ever. Never agree to use DHL from a vendor or supplier and do not use them yourself. They never show up, they say they’ve tried your address when they haven’t and they extort money from you. If I could give negative stars I would. ABSOULTELY THE WORST CUSTOMER SERVICE I’VE EXPERIENCED.

I’m not sure why I even have to give one star but the bitch on the phone Rita and Abril would not let me speak to a supervisor. And the liar driver said he came to my door and no one was home. Btw my family and I have been waiting since the morning. My client will not have there product for tomm. Thank you dhl I am now out 175 dollars plus I had to pay u dumb asses 20.54

DHL is not my friend. The instructions to clear your package through customs is very misleading. It sounds like you have no choice, but to pay their brokerage fee when in fact you allowed to self-​clear the package yourself.
I only found out about this alternative afterwards, so I ended up paying. Had no issues with delivery except its important you need to keep your authorization code they provide after payment. For some reason, they do not communicate this to the delivery person.