Best Western Plus Brampton

Easy review
1.price was good
2.free parking
3.free breakfast
4.walking distance to Burger King and Pizza Hut
5.pool sauna fitness center and spa included
only 2 floors but not eleveat
7. Customer service wonderful
8. Room was big and bed was comfy
just local channels and paid movies
10. Different restaurants maybe like 4 or 5 blocks from hotel
Overall rating 3+

This hotel was okay as a place to sleep for just one night, but I don’t think I would have liked to stay any longer than that. As far as I could tell, it’s not really walking distance to anything — there’s free parking though, so driving a car here isn’t really a problem since it looks pretty remote. My room was on the second floor, which was a bit annoying since there was no elevator so had to haul a big suitcase up the flight of stairs. Desk staff was friendly enough, but would have been better if I had more information provided to me — like the fact that there’s no elevator, and that breakfast hours are such and such, checkout time is this, etc. I heard a lot of loud noises and voices in the hallway and in the room next door in the early hours of morning, but I’m not sure who it was — it may have been other guests. Breakfast was included, which was a plus! Basic continental stuff like toast/​pastries and cereal; there were also waffles/​eggs/​sausages/​other hot options and juices/​coffee/​water/​other beverages.

Very very nice hotel! Booked through Priceline, listed as a 2.5 star hotel, the lobby, hallway and room were extremely clean, there were no issues at check-​in or check-​out and the free breakfast was GREAT! There was a pool but I didn’t get to go in. There’s also a 24-​hour gym there. Awesome place to stay!

Kind of a dumpy neighborhood but the interior of the hotel itself is reasonable given the price. Rooms were surprisingly quiet even though it seemed to be about full occupancy. Breakfast was reasonable but the dining area was a bit cramped. The worst thing was a mountain of garbage in the parking lot behind the hotel where guests were to park. Really a bad first impression.

Avoid at all costs… the customer service is the worst. The clerk at the front desk’s most eloquent when shrugging her shoulders. They gave me a room up two flights of stairs which would be bad enough if I was not disabled but there is no way I could carry myself and my bags upstairs. When I asked where the elevator was she shrugged and said there is only stairs. After a few shrugs she offered to change my room but I was to wait 10 minutes… after 10 minutes I was told wait another 30 minutes… so here I am passing the time… still waiting…

It’s an alright hotel. I think it’s a bit overpriced. Like one of the reviews above, it’s not the Ritz but just a place for sleep shelter and that’s it. One good thing to say is the breakfast makes up for the price. I really think it’s overpriced.

One of the worst hotel I have been to. I have been to a couple of best western before and they were quite nice, but this one is worse then some $ 20 motel that I have been to. When you first walk in, there is a moldy smell and it will get worse as you get to your room. Everything through out the hotel seem old and worn.
–Wall paper are peeling off, the shower head is crusted, the ac is old and loud, pool water look dirty, door to the pool/​bathroom is rusted and broken, and the blanket got burn holes.
It doesnt seem like the hotel is mantain very well.
BUT THE WORST OF ALL i think they got Bed Bugs or something because every morning i wake up I find a new swollen itchy area. Will never stay here again and we nick name it the «worst Western minus»

A disappointing two day stay prompted me to write this review. The hotel is in cahoot with
to trap unsuspecting customers to pay for un-​refundable rates if cancelled.
So I fell into the trap and paid for five nights. I had to leave to go back to Washington after two nights and requested a refund for the three nights that I was not going to stay in the hotel. The manager refused to refund the money. I can understand that technically he could be on the right but for these were unforeseen circumstances, a good hotel would have made the exception.
The hotel would not have lost any money since the manager told me that if I had reserved directly at their website where the fares are refundable, I would have gotten the same rate.
This is definitely not good customer service. The manager had to know that I would not stay in this hotel again. But he figured that there were enough unsuspecting customers that he did not care if I was disappointed and that the hotel might have been losing a customer.
I will probably never stay there but I would like others to be careful when making reservations.

It’s a motel, not the Ritz Carleton, so don’t look for a butler :-) The beds are just the right soft and hard. It’s a solid 3-​star. We were in town for a hockey tournament, so didn’t spend a whole lot of time at the hotel, but what time we did spend there was adequate.
For me, the best part (and most important) was the comfy bed! I might go back to this place if I was attending an event near here.
Oh, and I have to say that the neighbourhood has changed a WHOLE LOT since the last time I was up in Vaughan /​Brampton! Whoa! There’s lots of shopping and dining out to be done out that way these days!

Worst customer service screwed up my reservation, the cow at the front desk told me to deal with it. Had to wait half hour to talk to manager because he was arguing with a different customer. What a joke the customer is always wrong at this best western. P. S. breakfast was unedible.