Fox Hotel & Suites

Stayed here with my boyfriend for a relaxing night. The hotel was nice, and I especially loved the pool. The reason I am giving it 3 stars is because 1. The room was unbearably hot, and the a.c. did not seem to work at all. 2. The breakfast was sub-​par. However, it was included so I can overlook that. 3. Worst thing about this hotel was the parking. When we arrived after an evening in Lake Moraine, there was only one spot left in the entire parkade. After having my boyfriend get out of the car and help guide me into the spot for 5 minutes, we finally managed to squeeze in the tiny spot available. I have a tiny compact vehicle and struggled. I felt so bad for the people with trucks. The morning that we left I helped a couple pull out of there spot for 10 minutes. The parkade is so squished to try and maximize vehicle space that the couple in their truck had to do a 3 point turn in order to clear a corner. To me thats not really acceptable. You shouldn’t have to have a second person guide you in a parkade to ensure you don’t hit a concrete pole or another vehicle. That was the major downside for me about this hotel.

I am currently staying @ the fox hotel & suites. I have to say I love it ! It’s really clean, staff is very friendly, the pool is so amazing & the price is not that bad. It includes English breakfast, I would say maybe that is my only complaint. I think breakfast should include a little more besides that I absolutely love the hotel. I will be coming back to this hotel whenever I have plans to come back to Banff. Love it ! (=

Booked a queen room through the Travelzoo website for a weekend in Banff. We drove to Banff from Edmonton, it was very welcoming to park underground, as my little diesel car does not like the cold. Upon arrival staff was friendly and welcoming. Hotel room was smaller than I would have expected, however we didn’t plan to spend much time in the room anyways. The room was nicely decorated and clean, had plenty of towels. Loved the menu on the coffee table that gave a brief explanation on different features of the hotel, it was cute and cheeky. The continental breakfast that was provided was very good, waffle makers were awesome (and all worked just fine)…staff in the restaurant was friendly and made sure the coffee was full. The best part of the entire hotel has to be the hotels hot pool that is designed to be similar to the Cave and Basin hot springs. It was so lovely in the winter to sit inside and for snow flakes to be falling in gently on your head. Loved it! The hotel is situated close enough that you can walk to downtown Banff, if you’re not big on walking they offer free bus passes. The hotel also has board games that you can borrow at the front desk (which I think is super cool!). Room was cleaned in a timely manner and the overall feel of the hotel was quiet and laid back. We had a great experience and will definitely be back.

Stayed here for a long weekend in October. Comparatively, the price point was right. I called the day prior to arrange for early check in and a bottle of champagne waiting in the room upon arrival. They could not accommodate early check in, but arranged for the champagne. We arrived around noon, and were able to park our vehicle in the parkade and walk into town until check in. It’s about a 15 — 20 minute walk into town, but doable. The room was great, lots of towels, a kitchenette, sitting/​tv room and a comfy king size bed. No champagne waiting as requested. Noisy street in the back, but we survived. We’d stay here again.

We stayed in a suite near to the cavern hot pools. The whole atmosphere was Colorado x10 from our experiences. We stopped here for 2 nights, and that was just about perfect for what we needed.

Cramped rooms without a/​c, no privacy and rude staff. This summarizes this terrible hotel. Add to that tired carpet and furniture and paper thin towels. No value here.

The hotel staff is helpful and friendly. The rooms are clean and comfortable but there is no air conditioning and the room was hot at night. The window only opened on the top so no cool fresh air from outside could circulate. They gave us a fan but it didn’t help much. The breakfast is okay. You can make a waffle or toast but no eggs except hard boiled.

We loved our stay at Fox Hotel! Their complimentary breakfast was complete with a waffle maker, assorted pastries, toaster oven, hard boiled eggs, yogurt, fruit, and all you can drink coffee, tea, and juice. The service was impeccable. The front desk manager and staff were extremely helpful and friendly. They had so many great tips as it was our first time in Banff. Plus, they gave us complimentary Roam bus passes for transportation to and from downtown to the hotel. We loved our little kitchenette and we’re thrilled about our upgraded room. Loved the fox theme throughout the hotel. Truly a memorable experience!

Really nice atmosphere, great hot tub (with «faux» rock to make it look «natural») and good service. The only downside is that there is a Chili’s attached… blech. The food there is below average.

We loved out stay at the Fox hotel. We were upgraded to a suite for free which was great and the staff was very friendly and helpful. They had underground parking which is great as the street parking is limited and they didn’t charge any resort or parking fees and they had free Wi-​Fi.
I would stay here again.

This hotel has a beautiful exterior, but is located a bit far from The downtown area of Banff township. Yes you can walk it and there is a free shuttle. They have a Chili’s in the restaurant and the room comes with a decent continental breakfast where you can make your own waffles.
My favorite part of the place is their cave hot tub. It’s a little lake with different sections so there is some semblance of privacy for different groups. There is also a dry sauna. Purportedly the different areas of the jacuzzi are different temperatures but I couldn’t feel it. A little too warm in the summer, but I’m sure it feels amazing in the winter after skiing or boarding.
No air conditioning. Be sure to pull our the fan from the closet.

3.5 stars. I got a suite here on
for something like $ 300/​night — a steal compared to their posted rates of $ 500+.
No big regrets! It was a lovely 2-​story room with comfy beds, ample privacy, onsite laundry, and a fully-​equipped kitchenette (all SO essential if you have a baby in tow). It’s only a 5 – 10 minute walk from downtown Banff and convenient to most of the great sights in the national park.
Only a few dings: 1. the free breakfast at the hotel restaurant (a Chili’s) is crap. Stale pastries, broken waffle irons, lots of carbs but very little protein or fruit. I’d have been mad about this if I was paying full price for the hotel.
2. I don’t think the cave pool is as cool as everyone else seems to. It’s laid out in such a way that 3 people (or groups of people) can enjoy relative privacy and relaxation, but if there are any more units down there… you’re right in strangers’ faces and it’s awkward.
Overall, though, a good experience.

let me get right to the point. room 212. don’t do it.
unless, of course, you like 6am laundry delivery right outside your window, school buses idling in the afternoon, and late night cigarette smoke chatter.
i am not a fan of any of those things, and, at 6am when i realized the laundry delivery was not the garbage truck (what i originally thought), i picked up the phone and called the front desk. they found me another room, moved my bags for me, and thanked me for staying with them.
pretty cool. the digs were just fine – a little farther from town than i expected, but not too far out.

Cute little inn type place! The hot tub is the most attractive thing about this place. Parking is free which is always a plus.

We stayed at the Fox for a bachelorette weekend and their two bedroom suites are just perfect for it! There are four double beds plus a pull out couch, so we could all have our own bed but still be in the same unit.
The kitchenettes had wine glasses, which was obviously important to us, and a good sized mini fridge and a microwave.
The hot tub is fabulous and it is very relaxing to be in such a gorgeous setting. There are three distinct areas of the hot tub, which provides nice privacy and a quiet atmosphere for relaxing. There is light jazz playing through speakers in the area, too. There is a sauna tucked into the corner, and some shower heads in the stone work.
We did have some problems with our early check-​in not being available when we showed up; at that point, the front desk staff could have been more helpful.

Just got back from Skiing in Canada and this hotel was fabulous. We had our kids with us and we had a 2 bedroom suite. It had 2 lounge rooms and 3 Tvs and loads of space. We all got a double bed to ourselves. there was a amazing hot pool that was like a rock pool which was wonderful and also a yummy Mexican restaurant. It was walking distance to Banff main street and the ski bus stopped right outside to take us to the slopes. I would go back in a heartbeat (if I had another stash of cash to go skiing in canada!) I hope to get back there one day as it was such a wonderful hotel and a fabulous spot. And the skiing was AMAZING! It was not cheap but was certainly value for money compared to some of the other overpriced and dodgy hotels we stayed in on our canada trip

What an awesome place. Smack in the middle of all the action. The hot tub/​cave was one experience I will not forget. Great rooms and friendly and helpful staff.
Going to stay here every time it come to banff.

I had the good fortune to visit The Fox while on business in Banff during a recent cold snap in December. What I found was a very comfortable, better quality, lodge hotel. The location was useful, the rooms have all modern amenities, are well heated, it was –25C at night, cozy and decorated in Rocky Mountain Lodge style. A downside is the size of the rooms, they are small.
The other, bigger downside is the chain restaurant, Chili’s, on the main floor. I understand that they don’t want the risk of running a restaurant but, this is crummy. Fortunately, the bar is decently stocked or there would be no reason to stop in the lobby.
You can be very comfortable staying here and get a real Rocky Mountain experience but, you need to eat somewhere else.

The rooms are clean, the Chili’s restaurant is an added plus. The locations is central, close to the grocery and other restaurants are within walking distance. I love the cave and basin pool. Excellent customer service, from the front desk to the restaurant. Free parking, free wifi and free buffet continental breakfast. Would definitely be back.

Great hotel! I came here with seven other friends this week and we had a really good experience. Hotel is relatively new looking (could have been renovated, I’m assuming it’s new though) and really fits in the atmosphere of Banff.
Suites were very nice. Strangely laid out but it worked! Wish the kitchen was a little more equipped as there were 8 of us and only 4 of each piece of dinnerware/​cups. Bathrooms were really nice and clean. Overall the appearance of the hotel was very enticing.
I love a pool and I loved this one even more. They have their own take on a hot spring called the Grotto that has an opening in the roof of it. Sauna was amazing and the warm pool was great to sit in and relax.
Only complaint was that the maid service didn’t clean our room until about 3:45pm even though we had been out of the room since noon that day.
I will definitely consider coming back here again!