I dropped by the bakery at lunch time on a Friday and there was a bit of a line up as expected. The line moved quickly and the staff were quick with the orders. I see a lot of comments here about poor customer service, but I really didn’t think they were rude — just determined to get the line moving. The ladies behind the counter were very nice. I didn’t sit in, so I can’t comment on the dine in experience. But they were quick and efficient and I was out of there within 10 minutes. I got the chicken parm plate($ 12) from the hot-table with tortellini and vegetables, and it was very good. Huge portion, so I ate it for dinner too. The pastries and sweets looks great, and I wish I could try one of each. I’ll definitely have to come back.
Greg S.
Classificação do local: 1 Aurora, Canada
I recently went to the Aurora location of Nino D’Aversa Bakery for some pizza dough, I went to the fridge to find small flat balls of dough upon seeing this I thought this is a Pizza place perhaps they will sell me a fresh ball of dough. When I questioned a staff member I was told how to make the small flat ball of dough rise and that it would take only a few minutes. When I asked again about purchasing a fresh ball from the back I was told we are not a bake shop at which point I left and went to another local bakery which sold me a fresh ball of dough no questions asked for half the price of Nino D’Aversa Bakery Bakery. I found this particular staff member very rude and unpleasant to deal with, therefore I will not return!
Natalie F.
Classificação do local: 1 Newmarket, Canada
We went here on Wednesday April 6th at 8.15PM. It states they are open until 10.00PM. We have been coming regularly since the day they opened this location and this may very well have been visit #49 or 50. However, we walked in to find 4 staff members, one of which I know to be a manager. Nobody acknowledged that we walked in and we had to ask the pizza maker young man if they were still serving. Then we seated ourselves(there were only 2 other guests, and they left within 10 mins). Eventually a young waitress walked over, not dressed in Nino attire(normally all black) as she was wearing a pink hoodie. She took out order, extremely uninterested. Brought our drinks, slapped plates down as she almost hissed«plates». Then proceeded to chat loudly with pizza maker for the duration of the prep time. Meanwhile another young man was scrubbing tables and glass showcases. Our food was served and while we ate all 4 people(no other customers ever showed) chatted loudly across the entire place while cleaning it, well the manager wasn’t cleaning– he was chatting and drinking espresso. I had to chase the waitress down where she was cleaning without gloves, to ask for a box for the rest of my pizza, she said she would come and pack it. I watched, and I was right: she put down the cleaning cloth and came straight to the table to pick up the pizza to go box it. I whipped the plate away and asked her to bring the box so I could pack it. Ew! Then I paid, and because I am a suck– I tipped 15%! Nino D’Aversa, we are regular customers, but after last night, probably never at this location, that was disgusting and rude!
Daniel C.
Classificação do local: 1 Toronto, Canada
Very poor service and rude staff! Will not go to this location ever again. They have other locations that are way better than this one.
Sara J.
Classificação do local: 2 Newmarket, Canada
You don’t visit Nino for service, you pretty much only go to Nino for their desserts. I’ve already reviewed the Vaughan location and still stand by my comments. Their desserts are where it’s at. Today I went in for 8 cannolis to go. I also asked for a small cup of water because I spilled espresso on my jeans. I was told«no» and that if I had dined in I could get the water. I laughed, thinking this young man was cracking a joke because tap water is such a simple request. When I grabbed my box and receipt, he wished me a good day without the cup of water. Tf? K thanks? While I was waiting in line to order, I heard two servers come storming in behind the dessert counter and complain how busy and chaotic it is. Sorry that I’m contributing to the craziness? 2 stars because the desserts are unbeatable but the service is pure dog crap.
Kevin Y.
Classificação do local: 2 Toronto, Canada
I brought my car in to the dealership close by a couple of Fridays ago, so I looked up on Unilocal to see what would be open at 8AM. I’d been to the Thornhill location of D’Aversa Bakery with mixed feelings so I decided to give this one a try. When I arrived at the door it was already 8:10AM, but the door would not slide open. After about 30 seconds the lady came to the door and apologized that they had forgotten to unlock it. I asked if they had breakfast and they did. The service was slow but it wasn’t a priority for me. The lady serving me was very nice although the service was discombobulated and inconsistent. After all, it was really early. The food was okay, nothing special but the service was much better than that of the location on Yonge Street. In the end, it was nothing special but not a place I’d avoid.
Glenn C.
Classificação do local: 5 Toronto, Canada
I needed some lovely little Italian cookies and pastries for my doctors office and I found everything I wanted at this location.
Brad T.
Classificação do local: 2 Aurora, Canada
Ridiculous! Four of us came to the restaurant tonight. There were 6 customers in the entire restaurant. We asked to sit in one of their larger booths because my parents are elderly and the extra room would have helped. We were informed that there would be a 15% surcharge on the bill because of the size of the booth! This defines logic and all laws of commons sense as the amount of effort involved in serving 4 people at a table or 4 people at a booth is the same. This restaurant really hasn’t figured out how to enhance the customer experience and is struggling to the point of extinction. Its too bad, really, as the food is excellent.
Dawn H.
Classificação do local: 2 Vaughan, Canada
Three cheesecake slices and two coffees for $ 25. Not even very big slices. Wow, expensive. I can just imagine how much a full meal with cheesecake slices and coffee for three would be. The service pretty much didn’t exist. We were actually sat at a dirty table.
Mark P.
Classificação do local: 2 Richmond Hill, Canada
Decent pizza, burnt but edible, service was bad, asked for a grapefruit san pellegrino, got a blood orange, waiter didn’t crack a smile. Average
Lisa S.
Classificação do local: 1 Haliburton County, Canada
Went here last night for dinner. Although it is a great place for coffee and desert, I would never recommend for dinner. It is confusing. Either you order pizza from the almost non existent server, or you walk to the hot table and wait forever for food. So, essentially no one eats at the same time. Pizza: I love wood oven pizza. I ordered the margarita which was described as tomato sauce, mozzarella and basil. When I got it I was shocked there was dried basil on it. Not fresh. Weird. If you want good pizza, go to Joia. This pizza wasn’t good at all. Also, ordered a glass of wine, and not once did the server ask if I wanted more, nor did she ask any of us how our dinner was. I just thought the service wasn’t good and the food was nothing to brag about.
Doug F.
Classificação do local: 2 Aurora, Canada
I go there for the bread. The best in town although a little pricey. The servers are a joke. The ladies do there jobs and I never have had issues with any of them. The guys are a bunch of lazy slobs that would rather text and hang out with there fellow Gino’s than serve customers. I do not like this place, if not for the bread I would never enter the building.
Stephen D.
Classificação do local: 5 Aurora, Canada
I have been here many times, mainly for dinner. I have found the food to always be fresh and tasty. The portions are generous and, if you wish, you can have beer or wine with your meal. The beer is always cold and the wine very smooth and aromatic. Bread rolls are complimentary as are lemon wedges if you wish to top your greens or chicken. Desserts are fantastic. Whether gelato or pastry, they are fresh and decadent. Coffee is made with fresh ground beans. Espresso long is my favourite. The restaurant is very clean. Management takes great pride in providing a welcoming, friendly and cozy environment ideal for families. There are floor to ceiling windows everyone providing a light, airy atmosphere. There is ample parking and the location is quite convenient.
Nelson D.
Classificação do local: 1 Richmond Hill, Canada
Went here to pick up pizza dough. At the register, two packages of dough came out to $ 10. I rubbed my eyes and asked if there was a mistake. Nope, each package is $ 5… … So I drove to No a Frills where I bought, wait for it, Nino D’Aversa pizza dough for, wait for it, $ 2 each. And that was the last time I went to this Nino D’Aversa.
Maria C.
Classificação do local: 3 Markham, Canada
Nice spacious location and venue. You can order pizza from menu or other dishes from hot-table like pasta, sandwiches, veggie sides etc. Pizza was made fresh and was awesome. We got a side of large rapini from the hot table to complement our pizza. Like the food just not thrilled about their service– not attentive nor friendly. Looks like other reviewers thought the same and we weren’t the only ones. My rating is for the food 3stars. Not in a rush to come back because of service.
Karen P.
Classificação do local: 1 Toronto, Canada
The service was terrible. We didn’t get plates with our pizza, napkins or straws. No server ever came by once during our meal. We were then charged a 15% gratuity for our meal because there were 5 in our party.(Two adults, a toddler and two children). This tip wasn’t mentioned and when we questioned it after discovering it on the bill, we were told there is a posted sign behind the cash desk somewhere(where customers can’t see it). One person told us they add a tip if you sit in a booth, regardless of the party size and the manager said they do it for parties of 5 or more, as per the hidden sign. They must have to do this because they know the service is so terrible that no one would otherwise get a tip.(I typically leave 20%, but would not have at this place.)
Hussain B.
Classificação do local: 1 Toronto, Canada
The management attitude is enough to curtail the decent food and ambiance that this location has to offer. Not only do you feel as an un-special customer, you are made to feel as an «I don’t want you and I really don’t care about you» customer. If you are planning to have business meetings, personal or professional events, or a family meal, you’d rather go somewhere where you are greeted with a smile, not barked at, and made felt welcome.
Shabbir E.
Classificação do local: 1 North York, Canada
Horrible attitude of manager. We had a business breakfast meeting on Saturday, June 7, 2014 at 10a where we spend a good amount of money of coffee and entrees. The manager was constantly yelling to his staff to clean tables across the restaurant embarrassing the staff and other patrons as well. The icing was when the manager barked to us telling us to go somewhere else because«this was not an office». This was after an hour while we were still having our coffee! He had 2 waiters on our heads asking us to «wrap up» and leave. We collected our shred of decency and promptly left — never to return back — and ensuring nobody we know also does the same. The food? Meh. I can have scrambled eggs and toast in a gazillion different places. Nothing exciting here.
Phoenix H.
Classificação do local: 5 Hermosa Beach, CA
This review Is spicy ciabatta bread specific I love this bread I think about it all the time powdery crust soft insides with bits of love it’s like a meal all on its own! They also sale a good shave cream just don’t put the two together
Kris U.
Classificação do local: 5 Richmond Hill, Canada
Nino came North! The Toronto based bakery/tavalo calda(hot table) and espresso bar has been dishing out the finest Italian-style baked goods and food in the GTA for more than 40 years is now in Aurora. While I don’t frequent this place location as often as I should(it’s literally a 10 minute drive from my house) after my lunch experience today, I certainly think I will be more often — that or I won’t leave today because of how full I currently am. Dio Mio(my god)! This place is a splash of class and sophistication in the heart of Aurora right along Wellington Ave(between Bayview and Yonge). The décor is simple and yet elegant and the vibe in here says that you can come here for lunch on a Sunday with the family or stop in for a quick espresso or cappuccino with your Sang-wich any other day of the week. They have a full service espresso bar, deli counter with a large assortment cold-cuts, they also have a fully stocked bakery with breads and baked goodies AND if that wasn’t enough they have a Wood Oven for fresh made to order pizzas. Nino’s allows you to reserve a booth if you so desire for larger parties, or you can choose from one of over 20 tables in the restaurants(they’re all numbered — I didn’t count). Probably the best seating in the house, is actually out of it — Nino’s has a beautiful interlocked patio with plenty of seating for those hot summer days or nights :) Early I mentioned just how full I was and rightly so, I decided to come here for a little lunch and I got more than I could handle. I stopped by their hot table and was overwhelmed by the delish options at my disposal… *** Side note, when I get overwhelmed and am hungry, awful moments of gluttony happen. I will either order everything or too much or both… and then I suffer** …After viewing the options on the menu board and on the table in front of me I decided on a piece of homemade lasagna, some deepfried calamari and shrimp and an assortment of veggies. What I received was enough for 2 – 3 people and perhaps even left overs. Two plate piled high with food! The lasagna was beautifully cooked with lots of cheese and the seafood and veggies are no different than an Italian Nonna(grandmother) would make for Sunday dinner. I would fully recommend this place to family and friends as the friendly service and quality food is worth the trip any day of the week.