Best Climate Heating & Cooling Inc

Had used this company for many HVAC issues in the past… both for installations and repairs… we were so happy with their service that they were who we called because of lack of heat to certain areas of house this frigid winter. Service tech came and addressed other furnace issues which needed attention. These repairs did not improve heat in the house.
After leaving 2 messages for someone to call, as we needed another service visit to address the issue we had called for originally, we finally received a call back. Was told someone would be by within the hour. No one came, no one called. Left another message later that day. No response. Left yet another message 2 days later. No response. Sent an email the following week… no response.
Since leaving 4 phone messages, and an email… it has now been over a month and no response from this company.
This company used to provide wonderful customer service… now they provide none. Perhaps this is why the large company that used to use Best Climate as their HVAC contractor, no longer uses their services! Certainly after this experience we are no longer using their services and will definitely warn anyone who is looking for HVAC services to avoid this company at all costs