Aurora Country Cleaners

This dry cleaner is irresponsible and careless.
I sent in my shirts and pants for dry cleaning. One of them was an Armani sports collection shirt (about 550 CAD) trusting them to take good care of it.
However, when I came to pick up, during the examination, I noticed a big hole at the bottom of my shirt (I posted pictures). It looks like someone carelessly pierced through the shirt, even the threads were loosen and flying out.
Instead of taking the responsibility and working out a solution, the owner immediately denied that they had nothing to do with the damage and it was like that when I gave him the shirt. I have only recently purchased it for 2 months and if there was a hole on my shirt I would have known it.
I didn’t want to do any more pointless arguing knowing it won’t lead anywhere. I will send it to Armani and see if they can do anything.
Just a reminder to anyone who is trying to do dry cleaning at this place, don’t be surprised when you see a hole on your shirt when your collect it back!
I will never dry clean at this place ever again and I urge customers to stay away from this place.