Classificação do local: 1 Victoria Park, Australia
When I decided I needed a new mattress I visited the Domayne City West store. I decided that I wanted something that would last. I tested the mattress in the showroom and found one a Sleepmaker that suited my comfort level. I was approached by a sales lady and proceed to the checkout. The sales lady tried to convince me to purchase a mattress protector they ranged from $ 75 to $ 150. I declined her generous offer telling her I already had two mattress protectors at home. She then told me that her mattress protectors also come with warranties and these warranties would replace my mattress if it ever somehow got stained. I politely told her I am not interested. She was not impressed. As I was paying for the mattress I was asked if I would like to pick it up or pay an $ 85 delivery fee. I decided on the option to pick it up. I was then told that there warehouse is all the way out in Bibra Lake. I was also told that their warehouse only opens between 9am and 3pm. I knew this was going to be a challenge to find time to pick up my newly purchased mattress. A week later I had time to travel all the way out to Domayne’s dirty old warehouse shed in Bibra Lakes. When the staff brought out my mattress wrapped in plastic I noticed that the plastic was filthy and covered in dust. I took it home and the first thing I done was wipe down the plastic wrapping with old tea towels. When I finally removed the mattress from the plastic wrapping I noticed it had a couple of dozen stains from where the dust leaked through. I had to decide if I was going to puservear with the stains or spend an hour and a half on a round trip driving all the way out to their warehouse to replace it with another one. I decided to keep my new stained mattress. Returning it would have been too bothering. Now I know better, I will purchase my next mattress from Harvey Norman, at least their warehouse is connected to their stores and most importantly their warehouses are clean.
Jayme E.
Classificação do local: 4 Perth, Australia
As long as there is a Domayne in Perth — I will be forever poor. In love with this place is an understatement. Every time I make my way here usually for Harvey Norman — conveniently located through the back of the store… I spot a glimmer of shiny mirrored hall cabinet and I’m lost for an extra hour or so wandering the walkways of beautiful furniture that either a) I can’t afford or b) I have no room left for in my house. I was invited to a shopping night here last year(conveniently for them during a house move) complete with free drinks and canapés. Let’s just say that I left with a lot more than the intended«window shopping», an empty bank account, a seemingly annoyed boyfriend and a dizzy head! Well done Domayne well done… On that note I’ve never regretted anything I’ve purchased here, everything is of superb quality and will last for years and years.