Service SA Mitcham

We have been to 3 different locations to renew our driving licence x 10yrs over the past 3 decades. This afternoon, we were at Mitcham,15th Sep 2022, and to be greeted by a very friendly and smiling lady at the reception was indeed heartwarming and within minutes to be assisted by another friendly lady staff for photography before being attended to by another friendly and jovial lady staff at counter 2. This experience was exceptional and the whole procedure took barely 20 mins. We wish to express our sincere compliments to this amazing team and their excellent service rendered. Upon returning home, we texted our family members and encouraged them to renew their driving licences when next due at Mitcham. Thank you very much indeed.

Realising that you have to go to Service SA to complete a random odd job generally induces internal sigh and groans. Luckily though, with a revolution to the queuing system, a wait at Service SA generally only takes 5 minutes, sometime more but not too often, which is a solid relief. At the door the welcome person (my title for them) says hello, asks what you’re here for, gives you the required forms for whatever the task is and then helps you out with the forms if you get stuck. The counter staff are also helpful and I also like that they are quite personable with their customers and still get through things in a reasonable amount of time.
Parking can be difficult but as the branch is opposite the Mitcham Shopping Centre you can easily park in their car park.

Now this may sound a little uninformed of me but I had never heard of Service SA until a few days ago. Having to deal with an expired drivers licence that required a new ID photo, a friend dropped me off at Service SA Mitcham. Its not so much that I never knew about them, its just that I’d never had the need to use their service before. Having done so now, I’m impressed.
I can’t speak for other Service SA offices but the one at Mitcham is efficiently run with helpful staff and its easy to get to. I walked in through the front doors and was greeted by a lady who asked what I was there to do. She printed a ticket for me from her machine and directed to the seating area. I sat down for 5 or so minutes and was promptly taken care of — too easy! I fully expected to have to stand in line for 30 minutes or so with a whole bunch of other impatient people.
If like me, you’ve never used Service SA before apparently you can do all sorts of things there from SA Water, land tax and emergency services levy payments to renewing firearms licences (not my thing but there you go). You can also take your test for a driver’s or boat licence, renew your rego or driver’s licence or register for your recreational rock lobster licence.
Service SA, who knew?!?