Bally Outlet

staff are sneaky and the store manager is rude and dishonest person, they swap the shoes that you chose to the shoes were on the shelf, so check the shoes in the box before you pay the money! be careful, now bally have a lot of shoes are made in China, but they charge the same price as the one made in Switzerland, the mark of «made in China» is hidden inside the shoes without any colour on it so it is very hard to be discovered and the shoes boxes for the shoes made in China are in Burgundy colour.

I tried to call this outlet to find out about whether they have certain items and they were really rude on the phone. They said to e mail them as they don’t have time to go over the items they have in the store… so I asked if I could leave them with my e mail and they basically said «what for?»…I was fairly offended by how they speak on the phone, especially I was quite polite in my enquiry.
I also went to Bally store in Sydney city and I have to say I was not comfortable to buy there. First the sales woman look unfriendly and she was unhelpful and rather than left me in peace to choose the items I want… she kept on looking as if I was going to steal something from them… And she was not even smiling or helping much… and I was there in my business suit… trying to buy something for my Dad. I was there on a busy Friday afternoon, and I was the only person in the entire store during the 20 minutes I was there.
Based on these two experiences, I didn’t spent a single cent in Bally store and never will. Customer service is rather shocking as far as I can see.

In general, outlet shopping can be a hit or a miss. It completely depends on when you go. But at the Bally outlet store, the stock levels are quite high and I always find something I love. They have a huge selection of shoes and bags for women and men!
I recently picked up a gorgeous leather handbag and it was hugely discounted. Definitely a bargain and that makes shopping here a 4 star experience.
So why did I give it 3 stars only? Well, because I was disappointed by the service. Especially in these difficult financial times and I was spending (way too many hundreds) on a bag, I expected someone to assist me. Sadly, I had to open each bag, check the pricing myself and then walk over to the counter to enquire if they had any other colours/​sizes etc.
Will I shop there again? Definitely! Because I love designer brands at bargain prices and don’t care too much about sales assistants. Hopefully they are bored of their job and won’t be there next time.