Our heating is broken and there’s a cold snap predicted for tomorrow! «Coldest it’s been in 5 years» says the news. I heard about Richard’s through a friend in Mother’s Group. I had previously booked an appointment with Esteem Plumbing but the earliest they could come out was Monday morning, which would mean 6 days without heating. With a toddler in the house, this is too long to wait. I gave these guys a call and was told a technician would attend that day! Awesome. Sure enough, Richard showed up, a very sweet elderly gentleman. He had a tinker and within 10 minutes, my heating was fixed. No cold snap for us! Great service right through.