Caporn Young

I was renting an apartment managed by Caporn Young for one year. Their service level is incredible for Australian standards. I don’t remember another company I have dealt with where the person responsible for customer service would have to be reminded to answer any e-​mails, would not return calls or left messages and so on. Terrible service and in the end of a contract with 3500 thousand AUD a month they charged me for a spoon and a fork allegedly missing although I have raised the issue before signing the rental contract. I would suggest to find another company to rent from.

I am new to Australia and have been looking for a place to rent for about 3 weeks now. I have found this process incredibly stressful. For every house/​apartment, there are about 20 people applying. Viewings are in the middle of the day and only last 15 – 30 minutes, so if you have a job, it’s pretty much impossible to attend. I have found that a lot of real estate agents have been inflexible, dishonest and definitely don’t provide YOU the customer a service. Instead, you are the one who is vying for their attention in hopes that they accept you for their property.
So when I met with the real estate agents from Caporn Young, the process was so refreshing. They went out of their way when both my boyfriend and I could not make the viewing because it was in the middle of our work day and we couldn’t get off work. They held our hand during the process and really helped us get into our dream home.
They were a pleasure to work with and I recommend them whole heartily if you’re looking for a new home.