Red Sichuan

When you’re out in the burbs and feel like hotpot and have no desire to drive too far then this place will have you covered. For $ 31.50 for the buffet, you just tick the items you want and the unusually chirpy waitresses will bring them out for you.
Range is good and the veges were fresh — a prerequisite of hotpot.
The broth wasn’t anything too special but did the job. A note to those who like it spicy, the spiciness scale here is on the softer side so don’t be afraid to ask for more heat.
Looks like they have a well stocked bars and you can get fancy cocktails to go with your hotpot.

Came during dinner time super hungry and wanting some authentic chinese food. Looked at the menu and was told that they didnt have any noodles avaliable, however saw other tables being served noodles. We got the chengdu dumplings… as soon as it came out i could tell they were frozen factory made dumplings, tasted it was certain they were. The dumplings were also drowned in bland chilli oil, I could of got a whole bag of frozen dumplings from my asian grocer for the same price. The green onion pancakes were also frozen, oily and mushy in the inside. We also got lamb ribs they were over cooked and chewy like meat chewing gum. dog treats for humans, felt like my jaw was going to drop off.

My rationale for ¹⁄₅ is as follows.
A restaurant can have crap food, or terrible service or not be a nice place — but they should at bare minimum have hygiene in order.
I had hot pot here once which is their staple food offering and found a winged insect in their rice noodle just before tipped it into the broth. Whilst initially off-​putting, I discreetly and kindly asked for a replacement.
Much to my dismay the second batch had another bug. Flagging down the waiter again, they apologised and took it away. Surely getting it wrong the first time should have the kitchen on high-​alert. They are asleep at the wheel here.
Third time lucky I was given the noodles and was advised that I now have received a «new and fresh» batch. Well knock my socks off — they are the masters of polishing turd. Whilst they did take the noodles off the bill, I felt this response was rather inadequate. I don’t care for free meals, but management were not present either.
This detracted to the overall experience but I’ve visited them prior to this event and I would’ve rated them ²⁄₅ anyway. You can do a lot better in the area.