Elixr Health Clubs

The best gym experience you will ever have great instructors and frequent classes plus a relaxed and friendly atmosphere — the best

Severely unimpressed with the customer service here at Elixr.
Casual members are treated as second rate citizens. Travelled a distance to come and do a Pilates GRC however casuals are only permitted to buy their ticket into the class five minutes prior PROVIDING that the class is not already full.
What if I was thinking about signing up as a member and wanted to try the class a few times before I signed up? Does not leave a good impression at all of the business.
None of it makes sense to me. In business, are you supposed to treat every customer who walks through your doors with respect? And to add insult to injury, when I phoned up, the girl on the phone was a complete dumb dumb. Did not have customer service or people skills to save her life.
Wont be going back.
x

Worst Customer service and management treatment and experience of that Gym Ever!!! DO NOT JOIN THIS GYM.
They banned me for no real reason after not even being with them for one week. The Owwner Richard chew said he would follow up the problem of the manager speaking to me so horribly for no reason and ended up emailing this to me In view of your complaint and the information I received from the staff of Elixr Bligh St in that regard.
I would like to inform you that it is best that your membership with Elixr be terminated, effective immediately.
I got my medical certificate and took it along as requested by the bondi junction team. At Blight Street the Manager Ned Jopson threatened to take away my membership and spoke to me in the most demeaning and nagging tone that was not friendly in front of other gym members who also said he was being out of hand. Because i was not asked on the way in by the untrained staff for my medical certificate and let into a class in the first place. Seriously badly run gym recommended go join elsewhere fast they have many bad stories about them

Never has a place made you want to exercise like Elixr Bondi Junction does. This place is not about exercise its about holistic self care. Walking into the lobby you feel like you’ve entered the gymnasium of a 5 star hotel. The furnishings are immaculate. The staff are always friendly and go out of their way to make you feel welcome. The gym offers a range of amenities that most gyms do, but what I find particularly excellent about Elixr are their yoga and pilates classes. Whether you’re about Hatha or Asthanga, mat or refomer, you’re guaranteed to find a class which you’re going to love. The teachers are excellent and everytime you leave this sanctuary you give yourself an inner high five to take the opportunity to look after yourself. Rarely has exercise gotten me so excited — this is a must gym for anyone looking for a special place to workout.