Bang Burger & Bar

Bang Burger was highly recommended by a local so off I went…
4.00-sh I order a chicken schnitzel burger with bacon & egg, & latte while Im waiting. Pretty soon my burger arrives. Mmmm… I was a little surprised at what followed…
The schnitzel is overcooked, well overcooked, the bacon & egg covered in black sh** from a seriously dirty hotplate… it ain’t that busy, the cook on the grill only has to rub the grill with a piece of papertowel…
The chicken is tough! Tough, dry & stringy. I bacon is so tainted with a black film (from
some seriously burnt oil I’d guess!) that I take the bacon off the burger & set it aside, then I put all the other bits of black stuff — ick! — to one side, cos I aint putting THAT in MY mouth either!
The egg is runny, nice, and not quite as blackened as the bacon so I leave it onboard.
I also put a piece of the deeply tanned crumbing from the chicken aside to show the waiter later, & as I am about to eat, I ask myself: what am I doing? I just paid good money for this clearly sub standard food, just get a refund & go… unfortunately I haven’t thought to take a photo… that would have looked great on Unilocal!
the cook asks would I like him to cook another?
I say, nah, I gotta get going (would you do it any different second time round dood?)
As you would expect from someone who served this sort of thing up, he reckons there’s nothing wrong with the black oily residue all over the bacon & the egg, & I mean all over, or the little obsidian coloured bits of grit, «thats just off the grill» he says! durgh? really? WTF is it doing on my plate then? leave it on the grill…
Then Im told, a little condescendingly — as in «you knob» — that «of course the chickens crunchy, it’s deep fried». Does this clown think I’ve never eaten a schnitzel before? I tell him patiently: «No, I didn’t say it was crunchy, I said it was TOUGH» & I pick it up & try to pull it apart with my fingers to demonstrate to him just how tough, it’s like a piece of carpet, which, for all intents & purposes, it is! But I didn’t order the carpet schnitzel, did I? LOL
He clearly thinks the burger is absolutely fine, he refuses to acknowledge any of what I said. I certainly didnt attempt to make my criticism humiliating or demeaning, I most definitely don’t want to argue about it… I was simply trying to communicate, & hopefully… successfully. Alas, I do not seem to have done well.
As dood gives my money back, he smirks that «you are such a wanker» smirk…
I tell him the smirk isn’t helping either, Im not the one that overcooked the chicken or put all the black stuff off the grill over the bacon and the egg or those shitty little black bits all through my burger but there’s been no point speaking to him so far so I dont say anything else. I’m happy with a refund, no harm done.
the place has a good reputation so I’d be willing to give it another go, (?) (maybe)
Service, ambience & coffee were all fine but.
NO STARS TODAY!