Here is what I think: If you are going to call yourself a charcoal chicken, have some bloody chicken! So I have only been in here once. I was all keen for some nice roasted chicken and some chips. I was crushed when I was told they were out of chicken. At 12:30 in the afternoon! I will say the chips were awesome. Crispy shell, soft fluffy potoatoey goodness inside. I can only assume the chicken is pretty good too, considering they ran out! Unfortunately, the chicken mishap means I can only rate these guys 3 stars.