Aegean Airlines

If I can give a zero star review, with no doubt i would. It was supposed to be a relaxing and joyful vacation for us but your airline had turned it into the worst nightmare ever. I had never been so uncomfortable and terrified flying a plane in my life before until I flew with Aegean. I understand there may be turbulence, but through out 75% of the flight, the plane just kept on rocking back and forth and hitting small bumps nonstop. I couldn’t concentrate on doing anything else except for closing my eyes. And then suddenly, the plane just dropped significant amount in altitude. And there was nothing scarier feeling like my heart was going to jump out.
And at the end of the flight, I guess the pilot decided to make an impressive landing after a long flight to wake everyone up. The plane
hit the ground so ROUGHLY adding on with a mighty bump and high speed braking. at that moment i thought i was on a roller coaster ride. I could even smell the BURNING plane tires as soon as I just walked out of the plane
And that’s NOT even the end of it. What’s worst is my boyfriend’s luggage was NOWHERE to be found and NO ONE in the agency knew where exactly it was until 45 days later after we came back to the US. And that’s after we had to contact them endlessly to urge them to look for it and return it back to us.
I could just rant on and on. but I hope I will never have to fly with Aegean airlines again in my life

I am SO Disappointed with the your service. Never have I ever experienced such bad service and been so inconvenienced in my travels. On Friday I had taken a flight from Tel Aviv to Paris with a layover in Athens. My plane in tel aviv was late on their departure and therefore I only had 35 minutes to get to my next flight once at Athens airport. I checked a small bag –only 11kilos — which never made it on the second plane… this plane too had departed late, about 30 minutes. I arrived in Paris with the hopes I would see my bag. Sadly I did not and I went straight to report it. The man at the desk was very helpful and said I should have my bag within 5 hours. It has now been over TWO DAYS and my bag is still in Athens. I have called and emailed and am always told the same thing over and over, they will put the request for it to be transferred and it will come within the day. I’ll be sure never to fly your airline again if I can’t even have my baggage when told. I am on vacation. This is the last thing that should have happened!

I flew with Aegean Airlines from Chania, Crete (Greece) to Munich, Germany, then on to Barcelona. Both flights were pretty standard, and it was an interesting touch that the flight attendants came through the cabin before each flight and offered a basket of small wrapped candies to all passengers prior to takeoff, and there are also dishes of those same candies at the check-​in counters at the airport.
The first flight we were on departed from Chania and landed in Thessaloniki before continuing on to Munich. Once we landed in Thessaloniki, security came through the cabin and wanted each passenger to show them their carryon bags, while another security agent came through to check passports. Once that was done, they re-​fueled the plane and allowed additional passengers to board who were flying from Thessaloniki to Munich. The security checks and refueling caused us to be late arriving into Munich, and I’m not quite sure why those things were necessary, especially considering that we all had to show our passports initially to board this plane, and the woman checking the carryon bags was less than thorough. Truly, it was one of the oddest experiences I’ve had with any airline.