Small local agency, but the one my parents use. Even in case of crisis and problems always at service and involved, they also give a competent and complete service. So(being a travel pro), I just went in once and inquired about a standard vacation. After a short waiting time, I got a very friendly and competent impression myself. Questioned if I could come again, she would like to do some additional research has impressed me further. Only semi-optimal experience — but I have not had another in Göppingen — I did not get an offer for a coffee, which would have made sense with having me waiting. An extra star for exceptional service my parents received in a crisis case. One which I was also involved as emergency help.