Türk Hava Yollari Türkish Airlines

Turkish Airlines — da brauchst Du Nerven wie Drahtseile! Habe einen Flug von Berlin nach Batumi (Georgien gebucht). Die Flugzeiten wurden mittlerweile 3(!!!) mal von Turkish Airlines geändert. Und das Perfide daran ist. Immer nur ein Leg jeweils (mal Berlin-​Tegel — Istanbul, mal der Anschlussflug Istanbul — Batumi. Und NIE wurde von der Airline geprüft, ob der Fluggast seinen Anschlussflug in Istanbul dann noch erreichen kann. Einen solchen schlechten Pre Flight Service habe ich noch bei KEINER anderen Airline erlebt. Was sehr schade ist, da Turkish Airlines an Bord wirklich einen guten Service bietet. Aber im Vorfeld vor dem Flug machen sie mit diesem unterirdischen Service leider alles kaputt.

AVOID TURKISH AIRLINES at all costs — and, it will cost you!
My husband and I flew with Turkish Airlines on ⁸⁄₂₄ for our honeymoon. Sixteen days in Europe. Turkish Airlines lost our bag the entire time and never even delivered it to its final destination!
Imagine trying to buy underwear and bras in Kusadasi or find some comfortable walking shoes, makeup, formal dress, bathing suit, etc. at random ports all the while missing out on your pre-​paid excursions and dinners because you don’t have proper dress attire! We saved for years for this trip of a lifetime and Turkish Airlines ruined it then and are not doing anything to rectify the situation now.
My poor mother, my mother-​in-​law, our travel agent, and our cruise line all tried to get through to Turkish Airline to find out where the bag was and try to get it to our final destination while we we are on the ship (limited cell service and email for us). Each time Turkish agents told us a different answer, which contradicted the next answer we received. At one point Turkish said they were trying to get it to us at the next port but, it never even left the United States! Then we were told that the file was closed because the bag was delivered, but it was not yet. Finally we had to call a carrier service to go to LAX airport to look through the lost bags and they found our bag.
Now they are claiming we didn’t file within the 21 day policy of missing bag. But we did and have a copy of the Direct Courier Service receipt on the date my mother-​in-​law had to pick up the bag (we were still in Europe at this time), plus we have dated automated emails from Turkish on the date I submitted the claim, to prove it. They are just using excuses to discourage us from standing up to our rights as a passenger.
Turkish is now ignoring our email. We plan to now work with an attorney to escalate the issue if we aren’t contacted by Turkish Airlines shortly.
From my experience, Turkish Airlines does not care about their customers. Don’t fly with Turkish Airlines, fly with another airlines such as Emirates, Etihad Airways or Qatar Airways.
Your wallet, sanity, and marriage will thank you ;)
ISTTK32254

Hm, seems like there is no way to write a review for Turkish Airlines in Istanbul, Turkey, but this will do! I flew Turkish Airlines from Berlin’s Tegel Airport to Istanbul’s Ataturk Airport. It was probably one of the worst flights I have ever experienced — the weather was not due to the airline’s fault but — the seats were super uncomfortable and lacking in leg space. I also had the unfortunate experience of other passengers constantly shaking my seat although I have tried to politely asked them to stop. The flight attendants did not seem to care for my request to ask the ladies behind me to stop shaking my chair — not sure if they did not understand English, but they should if their service is offered in English, right?
Anyway, I WILL say that there are meals offered on the flights. Berlin-​Istanbul is about a three-​hour flight, and the meals are SO GOOD. Omg, I think they may be the best airline meals I have ever had, and I will even go as far as to say it is like eating at a regular restaurant — above mediocre quality, for sure. And the food is also warm and fresh, and the meats are succulent. *Drool* The food definitely made the flight a lot better, but the service could be on par.